Describe the work
Type what needs doing and add photos. Whew structures what you share into a scope you can review before matching begins.
Start a request
Review before matching
Answer any targeted questions, correct assumptions, and check the scope. Matching stays closed when required details are missing.
Compare what is offered
When options are available, compare their included work and assumptions. A displayed price includes any mandatory Whew service fee; applicable GST is shown separately before payment.
Need urgent help?
Whew does not provide emergency dispatch. Do not wait for this service if the situation may be urgent.
Read the safety guidanceWhere Whew starts
Calgary first
Browse the current service catalogue for the kinds of work you can describe. Requirements are checked for each job before matching. Provider availability and booking options are checked for your location and the work you need. Describing a job does not guarantee a match.
A clear next step
If the category is uncertain, describe the work in your own words. The intake can stop safely or ask for more detail; it does not diagnose a hazard.
Fix a problem
A sign-in code did not arrive
Check the email address and your spam folder. If the address is wrong, change it before requesting another code. Use the latest code and wait for the resend timer if one is shown.
Go to sign inAn unfinished request disappeared
Details entered before saving are not recovered after a refresh or closed tab. Keep the intake page open while verifying your email. If the request was saved, find it in Your jobs; otherwise describe it again.
Describe the job againA saved request has no quotes
Open the request in Your jobs and follow its current status. Check whether more details or scope confirmation are needed. Availability depends on the work and location; a request does not guarantee quotes.
Check your requestYou need to cancel or change a booking
Open the booking from Your jobs and look for Cancel or change. Read the conditions shown before confirming. For changes to the work, use the job conversation so the provider can propose a change for your approval.
Open your bookingA charge or refund looks wrong
Open the job’s completion screen and choose View payments for the relevant visit. An original charge is not the same as a refund amount. If the status cannot be loaded, the app cannot confirm what happened; reload or contact support. Do not send card details.
Check a visit paymentSomething is wrong with completed work
Open the job and choose Something is wrong on its completion screen while the reporting window is open. Follow the instructions shown. If that option is unavailable, contact support. For an immediate hazard, use the safety guidance instead.
Open the completed jobSaved requests and bookings are visible only after signing in to the account that created them.
Find a saved request in Your jobsStill need help? Email support@getwhew.ca