If there is immediate danger
Call 911. If you smell gas, leave immediately, then call the ATCO Gas emergency line at 1-800-511-3447 or 911 once you are outside. For sparking or exposed live wiring, keep clear and contact a licensed electrician or emergency services.
What Whew does
Intake uses deterministic safety rules and may stop, restrict, or send a request to manual review. It gives safe, non-diagnostic guidance rather than deciding whether a home is safe.
What Whew does not do
Whew is not an emergency service and does not provide a trade, legal, medical, or safety diagnosis. Do not use the intake to delay contacting an appropriate emergency service.
Separate credential checks
Where a category rule requires them, Whew checks the applicable records separately. A provider is not represented as having every credential, and the checks are not collapsed into one badge.
- Provincial trade certification
- Municipal licence and permit authority
- WCB status or documented coverage position
- Commercial liability insurance
When a request cannot proceed
Some work cannot proceed until its scope, safety and provider requirements are resolved. Follow the explanation shown for your request. A stopped request is not a diagnosis or a recommendation of a particular provider.